Contact Us
We'd Love to Hear From You
At MorningSip, every customer matters. Whether you have a question about a product, need assistance with an order, want recommendations before purchasing, or require support after delivery, our customer care team is always ready to help.
We believe excellent service is just as important as excellent products. That's why we aim to provide friendly, professional, and timely assistance whenever you need us.
Customer Support
Our support specialists are available to assist with:
- Product recommendations
- Order status and tracking
- Shipping information
- Returns & refunds
- Personalized bottle inquiries
- Product care instructions
- General questions
We strive to respond to all inquiries within 24 business hours.
Contact Information
MorningSip
Address
4306 City Hall Ave
Montreal, QC H2W 2H4
Canada
Phone
(705) 977-5243
Website
MorningSip.store
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday
10:00 AM – 4:00 PM (EST)
Sunday & Public Holidays
Closed
Need Help With Your Order?
To help us assist you as quickly as possible, please include the following information when contacting us:
- Your full name
- Order number
- Email address used during checkout
- A brief description of your question or issue
- Photos (if reporting a damaged or defective item)
Providing these details allows our support team to resolve your request more efficiently.
Returns & Refunds
If your purchase isn't exactly what you expected, don't worry. MorningSip offers a 30-day free return and refund policy on eligible orders.
Simply contact our support team before returning your item, and we'll guide you through every step of the process.
Shipping Information
We proudly ship to customers around the world.
- Free Worldwide Shipping
- Estimated Delivery: 7–10 Business Days
- Secure Packaging
- Order Tracking Available
Delivery times may vary slightly depending on your destination and local customs processing.
Our Promise
At MorningSip, our goal is to make every shopping experience simple, secure, and enjoyable. From premium hydration products to responsive customer support, we're committed to delivering quality you can trust.
Thank you for choosing MorningSip. We look forward to serving you and becoming part of your everyday hydration journey.